Member & Relationship Manager

by | May 19, 2026 | Articles

Comms Declare is a climate communications charity aiming to reduce the social licence of climate polluters and champion those that integrate sustainability into their communications practice.

We currently represent more than 100 organisations and hundreds of individuals from marketing and media across Oceania and are ready to expand.

The Member & Relationship Manager would lead the charge of increasing the number of organisations that declare they won’t promote fossil fuels and help activate them to win more business and improve the voice of clean industries. They would ensure organisations derive clear value from their involvement with the organisation and help advance our mission of changing the information climate.

The job is remote, with a two day a week contract over two years. Only people who can legally work in Australia can apply.

This new and unique role is perfect for someone who is strategic and people-orientated, who understands the media and marketing landscape. In return, we can offer flexibility, autonomy and the opportunity to play a part in building a cleaner economy.

Roles and Responsibilities:

Growth

  • Develop and implement strategies to recruit new members aligned with organisational priorities. 
  • Identify and cultivate prospective members through targeted outreach and relationship building. 
  • Work with leadership to define membership value propositions and recruitment campaigns. 

Engagement 

  • Build strong relationships with existing and new partners through regular communication and check-ins. 
  • Develop initiatives that increase member participation, satisfaction, and retention. 
  • Maintain a clear understanding of member needs and feedback and translate insights into improvements and opportunities for deeper collaboration.

Communications & Community Building

  • Develop member communications including newsletters and social media.
  • Coordinate member events such as webinars, roundtables, and networking opportunities. 
  • Highlight member achievements and contributions to strengthen the community. 

Membership Systems & Reporting

  • Maintain and update the membership database/CRM. 
  • Track recruitment, engagement, and retention metrics. 
  • Provide regular reports and insights to leadership on membership growth and trends. 

Skills & Experience

  • 5+ years in marketing, communications, partnerships, or membership management. 
  • Demonstrated ability to build and maintain strong professional relationships. 
  • Strong written and verbal communication skills. 
  • Highly organised with excellent attention to detail. 
  • Experience using CRM or membership management systems. 
  • Ability to work independently in a flexible, part-time environment. 
  • Event development and coordination.

Key Attributes

  • Relationship-builder who enjoys connecting people. 
  • Strategic thinker who can identify growth opportunities. 
  • Self-starter comfortable working autonomously. 
  • Passion for the organisation’s mission and the opportunities of a clean economy.
  • Eye for detail and dedication to facts and data.
  • Experience in social media content plus Canva, Klaviyo, Stripe
  • Ability to travel when required.

Apply ASAP via hello@commsdeclare.org

We regret that only successful candidates will be contacted.

Share